Terms & Conditions

Last Updated: 05/11/2025

Welcome to VIP Home Spa Dubai. By booking or using our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Introduction

These Terms & Conditions govern the use of VIP Home Spa Dubai’s services and website. By placing a booking, you accept and agree to comply with these terms.

2. Services

VIP Home Spa Dubai provides home spa, massage, and beauty treatments.
All services are subject to availability and may vary depending on location, therapist availability, and timing.

We reserve the right to update, modify, or discontinue services without prior notice.

3. Bookings & Appointments

  • Appointments must be booked through our website, WhatsApp, or phone.

  • You must provide accurate information during booking.

  • Appointment confirmation is subject to therapist availability.

  • Prices may vary based on location, service type, or promotional offers.

4. Payments

  • Payment must be made at the time of booking or upon service completion (as applicable).

  • We may offer partial advance payment for booking confirmation.

  • We do not store full credit/debit card details.

5. Cancellations & Rescheduling

  • Appointments may be canceled or rescheduled within a reasonable time.

  • Short-notice cancellations may incur a fee.

  • If our team must cancel due to unforeseen circumstances, we will offer rescheduling or a refund (if applicable).

A separate Cancellation & Refund Policy may apply.

6. Customer Responsibilities

Clients must:

  • Provide a safe, clean environment for services

  • Treat staff with respect

  • Notify us of any health conditions or allergies before treatment

We reserve the right to refuse service for unsafe or inappropriate situations.

7. Health & Safety

  • Our services are not intended to replace medical treatments.

  • If you have any medical condition, injury, or skin sensitivity, please consult a doctor before booking.

  • You acknowledge that you participate in treatments at your own risk.

8. Personal Conduct

VIP Home Spa Dubai maintains a zero-tolerance policy for:

  • Inappropriate behavior

  • Harassment

  • Illegal requests or misconduct

Therapists have the right to stop service immediately if such behavior occurs.
No refunds will be issued in such cases.

9. Use of Website & Content

All website content—including text, images, and logos—is owned by VIP Home Spa Dubai.
You may not copy, reproduce, or distribute it without written permission.

10. Privacy

We collect and use personal information in accordance with our Privacy Policy.
By using our services, you consent to the collection and use of your data.

11. Liability

VIP Home Spa Dubai is not liable for:

  • Personal injuries caused by undisclosed medical conditions

  • Allergic reactions due to undisclosed sensitivities

  • Loss or damage to personal property during service

To the maximum extent permitted by law, we disclaim liability for any indirect or incidental damages arising from service use.

12. Third-Party Services

We may refer or link to external services or websites.
We are not responsible for third-party content or policies.

13. Changes to Terms

We may update these Terms & Conditions at any time.
Updated terms will be posted with a revised “Last Updated” date.
Continued use of services indicates acceptance of updated terms.

14. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates (UAE).
Any disputes will be resolved under UAE jurisdiction.

15. Contact Information

For questions or concerns, contact us:

VIP Home Spa Dubai
 Latifa Tower, opposite Museum of future, Sheikh Zayed road, Trade Center, Dubai.

📞 +971 54 425 9578
📧 Saraview8823@gmail.com